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SYMPTOMS
In Microsoft Office SharePoint Server 2007, you add a content source to crawl
Web content that resides on a computer that is not running Microsoft Windows.
Additionally, the computer supports case-sensitive file names and
case-sensitive folder names. When you search for crawled content in a folder
that has a name that contains uppercase letters, the search query returns no
results. For example, this problem occurs when you search for crawled content
in a folder that is named FOLDERNAME.
Additionally, the crawl log contains an error message for each URL that
contains an uppercase folder name or an uppercase file name. However, the URLs
in the crawl log are displayed in lowercase letters.
1. Exit any programs that are running.
2. Click Start, click Run, type cmd, and then click OK.
3. At the command prompt, type net stop sptimerv3, and then
press ENTER.
4. Click Start, click Run, type regedit, and then click OK.
5. Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office
Server\12.0\Search\Applications\GUID\Gather\Portal_Content
6. Double-click CaseSensitiveUrls, type 1 in the Value Data
box, and then click OK.
7. Exit Registry Editor. 8. At the command prompt, type the
following commands. Press ENTER after you type each command:
• net stop osearch
• net start osearch
• net start sptimerv3
Note After you apply the hotfix and then set CaseSensitiveUrls to 1, you must
reset the indexes. Then, you must recrawl the content.
Note Even if you apply and then enable this hotfix, the crawler always ignores
URLs if the URLs differ from other items only in case. For example, if the
crawler encounters "file\\Dir\File.docx" and then encounters
"File:\\Dir\fILE.docx," the crawler ignores the second item.
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