|
CAUSE
This issue may occur if the following conditions are true:
1. You create a user account in the Active Directory directory
service.
2. You add the user to the portal site or to the Windows
SharePoint Services Web site.
3. You delete the user account from Active Directory. You then
create a new user account that uses the same logon name as the user account
that you deleted.
4. You try to add the new user account that you created in
Active Directory.
This issue occurs because the security ID (SID) of the existing user account
does not match the SID of the new user account.
RESOLUTION
To resolve this issue, connect to the Manage Site Collection Users page, and
then remove the existing user account. After you do this, add the new user to
the portal site or to the Windows SharePoint Services Web site.
To do this, follow these steps:
1. Use on of the following methods to connect to the
Manage Site Collection Users page: • To connect to the Manage Site
Collection Users page of the portal site, type the following address in the
address bar of your Web browser, and then press ENTER:
http://ServerName/_layouts/1033/Siteusrs.aspx Note The Manage Site
Collection Users page is not revealed in the SharePoint Portal Server 2003 user
interface. You have to manually connect to the page. • To connect to the
Manage Site Collection Users page of a Windows SharePoint Services Web site
that is hosted on the portal site, type the following address in the address
bar of your Web browser, and then press ENTER:
http://ServerName/Sites/SiteName/_layouts/1033/Siteusrs.aspx
2. Click to select the check box that is next to the name of the
user who you want to remove, and then click Remove Selected Users. Note If
more than 100 users are in the site collection, the user may not be listed on
the current page. To view additional users, scroll to the bottom of the list of
users, and then click Next.
3. Click OK when you are
prompted to confirm the removal.
|