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CAUSE
This issue may occur either if the Adobe PDF IFilter is not configured
correctly on the server, or if SharePoint Portal Server 2003 or SharePoint
Server 2007 is not configured correctly to index the .pdf file type.
RESOLUTION
To resolve this issue, make sure that the Adobe PDF IFilter and the .pdf file
type are configured correctly on the server. To install Adobe PDF IFilter 5.0
and to configure SharePoint Portal Server 2003 or SharePoint Server 2007 to
index .pdf files, follow these steps:
1. Download Adobe PDF IFilter 5.0 from the following Adobe Web
site:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=1276
(http://www.adobe.com/support/downloads/detail.jsp?ftpID=1276)
2. Stop the IIS Admin service. To do this, follow these steps:
a. Click Start, point to Administrative Tools, and then click
Services.
b. Right-click IIS Admin Service, and then click Stop.
3. Run the Adobe PDF IFilter 5.0 Setup program to install the
filter on the server.
• For WSS 2.0, install the PDF iFilter on the SQL and WSS servers.
• For SPS 2003, install the PDF iFilter on the SQL and Index servers.
• For WSS 3.0, install the PDF iFilter on servers running the WSS [spsearch]
search service.
• For MOSS 2007, install the PDF iFilter on the Index servers.
After installing the iFilter, perform Steps 5, 6, and 7 on all the Web Front
End servers in the farm.
4. Register the Adobe PDF IFilter. To do this, follow these
steps:
a. Click Start, and then click Run.
b. In the Open box, type cmd, and then click OK.
c. Switch to the folder that contains the Adobe PDF Filter 5.0
files. For example, switch to the following folder:
Drive:\Program Files\Adobe\PDF IFilter 5.0
d. Type regsvr32.exe pdffilt.dll, and then press ENTER.
e. If you receive a message that states that the operation was
successful, click OK .
f. Type exit, and then press ENTER to exit the command prompt.
5. Copy the .gif file that you want to use for the icon to the
following folder on the server, as appropriate for your situation:
SharePoint Portal Server 2003 - Drive:\Program Files\Common Files\Microsoft
Shared\Web Server Extensions\60\Template\Images
SharePoint Server 2007- Drive:\Program Files\Common Files\Microsoft Shared\Web
Server Extensions\12\Template\Images
6. Edit the Docicon.xml file to include the .pdf extension. To
do this, follow these steps:
a. Start Notepad, and then open the Docicon.xml file. The
Docicon.xml file is located in one of the following folders on the server:
SharePoint Portal Server 2003 - Drive:\Program Files\Common Files\Microsoft
Shared\Web server extensions\60\Template\Xml
SharePoint Server 2007- Drive:\Program Files\Common Files\Microsoft Shared\Web
server extensions\12\Template\Xml
b. Add an entry for the .pdf extension. For example, add a line that is similar
to the following to the Docicon.xml file, where NameofIconFile is the name of
the .gif file:
c. On the File menu, click Save, and then quit Notepad.
7. Restart the server.
8. Add the .pdf file type to the content index. To do this,
follow these steps:
a. Connect to the portal site, and then click Site Settings.
b. On the Site Settings page, click Configure search and
indexing under Search Settings and Indexed Content.
c. On the Configure Search and Indexing page, click Include
file types under General Content Settings and Indexing Status.
d. On the Specify File Types to Include page, click New File
Type.
e. On the Add File Type page, type pdf in the File extension box, and then
click OK.
9. Update the context indexes for portal content and for
non-portal content. To do this, follow these steps:
a. On the Site Settings page of the portal site, click
Configure search and indexing under Search Settings and Indexed Content.
b. On the Configure search and indexing page, click Manage
content indexes under Content Indexes.
c. On the Manage Content Indexes page, click the down arrow
next to the name of the index that you want to update, and then click Start
Full Update.
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